Track My Dotti Order New Zealand

Organisation : Dotti
Facility Name : Track My Dotti Order
Country : New Zealand
Website : https://www.dotti.co.nz/shop/en/dottinz/track-order

How To Track My Dotti Order?

To Track My Dotti Order are given below,

Related / Similar Track status : Track My PUMA Order New Zealand

**Once your order has been despatched, you will receive an email containing your tracking number.
**Follow the link in the email, or visit the PBT website and enter in the tracking number to track your delivery.
**Please note, it may take up to 24 hours for tracking information to appear on the PBT website once you receive your tracking number email.
**If you have an account with us, you can also track your delivery by signing into your account and selecting My Orders.

Step 1: Go to the link https://pbt.nz/
Step 2: Enter the order number
Step 3: Click on track

Returns & Exchanges of Dotti Order

We hope you love our products as much as we do, but if not, here’s what to do.

Our Refund & Exchange Policy
In addition to your Statutory Rights, should you change your mind we will happily exchange or refund providing the following conditions have been met:
**The items with the original receipt are returned within 30 days of purchase.
**Items must be in original condition as purchased and all labels/tickets attached. Garments must not have been worn.

Variation to refund & exchange policy for items purchased with Afterpay
An item purchased online using Afterpay as tender can be
**refunded by posting it to our Online Store Returns/Exchange address or
**exchanged in store for product or a gift card. Gift cards will also be issued for any difference between the item exchanged and the amount originally paid.

We are unable to issue refunds in store where Afterpay was used as tender.
All refunds and exchanges are subject to our refund and exchange policy having been met.

How To Return An Dotti Item?

Provided the conditions in our refund & exchange policy have been met, refunds will be processed using the original form of payment.

Purchases made in Dotti stores:
Purchases made in a Dotti New Zealand retail store can be returned in a Dotti New Zealand retail store.
You must present the receipt you received in the store at the time you purchased your items.

Purchases made online
You can return an item purchased online:
** in any Dotti retail store in New Zealand; or
** by posting it to our Online Store Returns/Exchange address.

Dotti Online
Returns & Exchanges
The Just Group
38 Sir Woolf Fisher Drive
Highbrook, Auckland
New Zealand 2161

** Make sure your order number, name, address, email, phone number and instructions are included and any comments.
** All returns remain the responsibility of the purchaser until received by Dotti.

Please note that delivery costs will be excluded from the refund unless goods are returned in accordance with your statutory rights (e.g. they are faulty or not as ordered).

How To Exchange An Item?

Provided the conditions in our refund & exchange policy have been met, you may exchange an item for something else from Dotti. Exchanges are subject to stock availability.

Purchases made in Dotti stores
Purchases made in a Dotti New Zealand retail store (including purchases in a New Zealand store for delivery to you) can be exchanged in a Dotti New Zealand retail store. You must present the receipt you received in the store at the time you purchased your items.

Purchases made online
You can exchange an item purchased online:

** In any Dotti retail store in New Zealand; or
** y posting it to our Online Store Returns/Exchange address.

Returns & Exchanges
The Just Group
38 Sir Woolf Fisher Drive
Highbrook, Auckland
New Zealand 2161

** Make sure your order number, name, address, email, phone number are included along with a list of alternative item(s) in case we have sold out of your first choice.
** Standard delivery charges apply on re-delivery for online exchanges; unless goods are exchanged in accordance with your statutory rights (e.g. they are faulty or not as ordered).
** All exchanges remain the responsibility of the purchaser until received by Dotti.