Dragonfly Shipping Australia Track Your Package : dragonflyshipping.com.au

Organisation : Dragonfly Shipping Inc
Facility Name: Track Your Package
Country : Australia
Website : https://dragonflyshipping.com.au/

How to Track Your Dragonfly Shipping Package?

To Track Your Dragonfly Shipping Package, follow the below steps
Steps :
Step-1 : Go to the link https://dragonflyshipping.com.au/track-your-package/
Step-2 : Enter Tracking number (For example, DRNFLY010101010101)
Step-3 : Click on “Track” Button.

FAQ on Dragonfly Shipping Tracking

I get an error message when I try to track my package.
This might happen if:
** The shipper hasn’t notified us of the shipment. Sometimes, we might get the information in our system a few hours after you placed your order on the shipper’s website.
** The tracking number doesn’t start with a series of letters followed by a series of numbers, for example, DRNFLY010101010101.
** The tracking number is more than three months old. It’s past its use-by date.

I can’t find my package.
** If your package was not delivered to you in person, you should have received the photo of the delivery by email if the merchant has provided us with your email address.
** If not, please check your property, mailroom, and neighbor’s doors before contacting us. The driver may hide the package to keep it from being stolen, so checking in more hidden areas can be the key to finding your package.
** If you do not find it, please contact us immediately to help make this right!
** For security and confidentiality purposes, Dragonfly does not know the contents or the value of the packages which are delivered.

I lost my tracking number.
You can usually find your tracking number on the merchant’s website (where you made your purchase), as well as in the confirmation email they send you to confirm that your order has shipped.

Can I change the delivery date?
Sure thing! To change the delivery date, please contact us with the tracking number of your package and the new date you would like your package delivered.

When will I receive my package?
** You can view the latest shipping status of your package, at any time, on our tracking page.
** Please note that our Customer Service agents only have access to the same information as you, so they don’t know more than what you see on the tracking page.
** If you are signed up for our email notifications, you’ll get an email when your package is estimated to be delivered to your door within the next three hours.

What happens if I can’t receive my package in person?
** According to your agreement with the merchant, your package may be left in a place deemed safe by the delivery person.
** If there’s no secure location to leave the package at the delivery address, it will be returned to the warehouse and delivered the next business day.

What is Dragonfly Shipping?

Who we are :
Dragonfly is a last-mile logistics company enabling the delivery of more than 600,000 packages every day all across Australia and Canada. Leading the way with its technology platform that generates more than 3,000 optimized routes daily for close to 425 independent delivery partners, Dragonfly allows its clients to offer their consumers a quick, reliable, and predictable experience for the last mile of their online purchases.

Headquartered in Montréal, Canada, Dragonfly employs more than 2,500 permanent staff, constantly opening new sorting stations and expanding its network in Australia and Canada.

Where tech drives value :
Our leading-edge logistics technology allows us to make e-commerce deliveries fast, reliable and easy for anyone. Every delivery is optimized in real time. This allows us to achieve on-time success 97.5% of the time, no matter how high volumes spike.

We Deliver On Our Commitments :
The tremendous value we place on innovation and experience translates directly into high levels of consumer and vendor satisfaction. In 2023, consumers gave us an average satisfaction rating of 4.5 out of 5, a point of great pride within the company.

Our Growth :
Over the last ten years, we have evolved in lockstep with growth in the e-commerce sector to become a leader and innovative force in package delivery. Today, we are proud to make over 120 million deliveries annually in Australia and Canada.