auspost.com.au Apply For A Keypass in Digital iD™ : Australia Post

Organization : Australia Post
Type of Facility : Apply For A Keypass in Digital iD™
Country : Australia
Website : https://auspost.com.au/id-and-document-services/apply-for-a-keypass-id

What is Australia Post Keypass in Digital iD™?

Keypass in Digital iD™ allows you to prove your age using the Digital iD™ app at licensed venues and when purchasing alcohol at liquor stores in Australian Capital Territory, Northern Territory (excluding takeaway alcohol in NT), Queensland, Tasmania and Victoria.

It can be accessed via Australia Post’s Digital iD™ App and is free to download and activate. Keypass in Digital iD™ gives you the convenience of proof of age on your smartphone. You need to be 18 or over to use Keypass in Digital iD™.

How to get a Keypass in Digital iD™?

To set up your Keypass in Digital iD™, follow these steps:
** Download the Digital iD™ app from the Apple App Store or Google Play. You’ll need to use a suitable device.
** Follow the prompts to ‘Get a Keypass’ in the Digital iD™ app on your smartphone. You’ll need to have the details of two forms of identification – one must be a passport or driver licence/permit.
** If you’re unable to complete the process online, you can do so at selected Post Offices.
** Memorise your account details (PIN), so you can use your Digital iD™ when you need to prove who you are, wherever Digital iD™ is accepted.

** To use Keypass, simply tap the Keypass banner in your Digital iD™ app and show the screen with the QR code. The QR code may be scanned by the venue.
** Depending on which smartphone you use, and what identity documents you have access to, the activation process can differ for each individual applying.

FAQ on Keypass in Digital iD

What will happen to the identity documents I provided when applying for the physical Keypass ID card?
To comply with regulatory obligations, your application details and evidence of identity documentation are stored in a secure facility for a period of seven years, after which time it is destroyed.

What if I lose my physical Keypass ID card after June 30?
Replacement cards can be provided up until 31 July 2023. After this date, replacement cards will not be available.

Can the physical Keypass ID card still be used after 30 June 2023?
If you have an existing physical Keypass ID card, you can continue to use this card until its expiry date.

Can a physical Keypass ID card be transferred to a digital version?
No. However, accessing Keypass via the Digital iD™ app is free. To get Keypass in Digital iD™, you can add and verify your details and photo within the Digital iD™ app. You may also need to visit a Post Office for a final check. Once complete, Keypass will be available within the Digital iD™ app.

What alternative ID options are there to the physical Keypass ID card?
** You can continue to use Keypass in the Digital iD™ app on your smartphone to prove your age.
** Alternatively, you can apply for a Victorian Proof of Age Card at selected Post Offices.
** Other states / territories also issue Proof of Age Cards. For more information, please refer to the relevant provider for your state or territory.