Organization : TACC Stores
Facility Name : Track Your TACC Stores Order
Country : Kenya
Website : https://www.tacc.co.ke/
How To Track Your TACC Stores Order?
To Track Your TACC Stores, Follow the below steps
Step-1: Go to the link – https://www.tacc.co.ke/orders-tracking/
Step-2: In Track Order enter your Order Id (Found in your order confirmation Email)
Step-3: Enter your Billing Email (Email you used during checkout)
Step-4: Click on “Track” button.
Related / Similar Trackstatus : Sweech Track Your Order Kenya
Return Policy In TACC Stores
** Thank you for your purchase. We hope you are happy with your purchase.
** However, if you are not completely satisfied with your purchase for any reason, you may return it to us for store credit only.
** Please see below for more information on our return policy.
Returns
** All returns must be postmarked within fifteen (15) days of the purchase date.
** All returned items must be in new and unused condition, with all original tags and labels attached.
** We do not provide returns for any fabrics or customised items.
Return Process
To return an item, please email customer service at info [AT] taccstore.com with your original invoice number. After receiving instuction from our customer service team, place the item securely in its original packaging and include your proof of purchase, and mail your return to the following address:
TACC Store
Attn: Returns
P.O. Box 3115
James Gichuru Road, Lavington
Nairobi, 00200
Kenya
Please note, you will be responsible for all return shipping charges. We strongly recommend that you use a trackable method to mail your return.
Refunds
** After receiving your return and inspecting the condition of your item, we will process your return.
** Please allow at least seven (7) days from the receipt of your item to process your return.
** We will notify you by email when your return has been processed.
Exceptions
** For defective or damaged products, please contact us at the customer service number below to arrange a refund or exchange.
** Please Note: Discounted or Sale items are FINAL SALE and cannot be returned.
Questions
If you have any questions concerning our return policy, please contact us at:
+254 716 897 222
info [AT] taccstore.com
Shipping & Deliveries In TACC Stores
How much does delivery cost?
You will be charged for delivery according to location and order volume/weight.
How long will it take to deliver?
** Products purchased at www.tacc.co.ke can be delivered within 5-10 working days.
** This is to allow us to process your order and give time to arrange for delivery of your goods.
** Once your order and payment has been processed a member of our team will get in touch with you to let you know exactly when your goods will be dispatched.
Where can orders be delivered to?
** We will deliver to addresses within all major towns in Kenya. This will be a door-to-door service (8am-5pm, Monday – Saturday).
** Submit a physical address and select door-to-door as your delivery method when you reach checkout.
** For addresses outside of major towns, please call us to inquire about delivery or for details of our closest distributor.