Organization : Singapore Speed Post
Facility Name : Track Your Order
Country : Singapore
Website : https://www.speedpost.com.sg/
How to Track Your Singapore Speed Post Order?
To Track Your Order follow the below steps
Step-1 : Go to the link https://www.speedpost.com.sg/track-and-trace
Step-2 : Enter your tracking number
Step-3 : Click on “Search” Button.
Related / Similar Track Status : uParcel Track Your Parcel Singapore
FAQ on Singapore Speed Post
How do I know if my shipment has arrived in the destination?
Our Track and Trace system provides up to date information on your shipment location. Click here to subscribe to item status alerts.
How do I track if my shipment has arrived in Singapore?
You can go to Track and Trace to get updates of your shipment.
Where do I find my tracking number?
If you’re using ezy2ship.com to arrange the shipment, a unique tracking number will be issued and printed onto the shipping label. For consignment notes, you can find the tracking number below the barcode found on the top right hand corner of the consignment note.
Can I track my shipment if I do not have my tracking number?
Each shipment is tracked by a unique tracking number. You may track with a sender reference as well, if it’s available and provided by your merchant.
After keying in my tracking number, the message says ‘Information not available’. Why?
You have either keyed in an invalid or incomplete tracking number. Please check and try again. If you still experience this problem, please chat with us or call us at 1800 222 5777 (if you’re in Singapore) or +65 6222 5777 (if you’re outside of Singapore) for assistance.
Why am I not getting on-time updates on the shipment status online?
The Track and Trace website is updated daily at different time intervals. Click here to subscribe to status updates via SMS or email (enter your tracking number first). Do note that Track and Trace for Speedpost Priority, Standard and Economy Parcel service is not available for some international destinations.
Why does my item take longer than what is quoted/stated to arrive?
The delivery time quoted is an estimate only. It is based on the date of despatch from Singapore and applicable to major cities only. All items may also be subjected to customs inspection which may require additional days.
How do I get the Proof of Delivery or a signed copy of the consignment note?
Chat with our customer service agents who will be happy to assist you. Alternatively, please contact our Customer Service hotline at 1800 222 5777. You can expect to receive the documents within five (5) working days.
My item was stuck at the destination customs. What should I do?
Please be advise that all parcels going to overseas are subject for customs clearance of the destination country. You may inform your consignee to check with the local post office on collection arrangement.
How do I get informed on the latest status of my shipment?
You may register your email address at this link to receive email notification on the latest status of your shipment.
I do not know the actual weight of my item. Can I still send it?
Please write/print the gross weight of your item on the consignment note or ezy2ship shipping label. At the Speedpost Processing Centre or post office, we’ll weigh your shipment with a calibrated weighing machine and our Customer Service Officer will inform you to top up the difference if your parcel is heavier than what you have given.
Singapore Speed Post Returns Process
ConsumerCorporate
Return purchase to retailer
Shop with a peace of mind and with a hassle-free returns process.
If you see our ezyReturn label in your package, here’s what you need to do:
Pack your items and stick the ezyReturn label on your parcel.
Drop your parcel off at any Post Office counter or POPStations.
Returns for business :
** Having a consumer-friendly returns policy has proven to go a long way in winning and attracting repeat customers. Speedpost’s ezyReturn ensures that your returns processes run like clockwork, 24/7.
** Allow your customers to take charge of their return by allowing them to drop it off at their convenience during the returns validity period at more than 210 touchpoints in our network of POPStations and post offices islandwide.
** Your customer is also kept informed every step of the way. With the returns slip and label, they can track the status of their returns – from pick up until it gets returned to the merchant.
Customer Care :
Mon-Fri: 08:30 am – 6:00 pm
Sat: 08:30 am – 1:00 pm
Singapore : 1800 222 5777
Overseas : (+65) 6222 5777