Smeg Australia Track Your Order
Organisation : Smeg Australia
Facility Name: Track Your Smeg Order
Country : Australia
Website : https://shop.smeg.com.au/pages/track-orders
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How To Track Your Smeg Order?
To Track Your Smeg Order, the procedure are given below
** Smeg ships all deliveries through a trusted network of providers across Australia from our Sydney and Melbourne warehouses.
Related / Similar Track Status : Woolworths Track Your Order Australia
** For all orders for major appliances and accessories – a member of our friendly customer service team will call to arrange a suitable time for you to receive your delivery.
** Should you need to reach out to us, please visit the Contact Us page or speak to us via live chat during our online hours of Monday-Friday 9:30am – 2:30pm AEDT.
** Customers are able to receive an estimated delivery date from our Online Sales team
** Our customer service team will call to arrange a suitable time to deliver your appliances or accessories once your order has been placed.
** Should you have any questions, please contact us via email at onlinesales [AT] smeg.com.au”>onlinesales [AT] smeg.com.au or through the live chat function.
What is your returns policy?
Your 100% satisfaction is important for us.
** If a product gets damaged or was faulty upon a delivery – we offer 100% refund or exchange
** To be eligible for a return, goods must be unopened, unused, undamaged and accompanied by proof of purchase.
** For returns, please email onlinesales [AT] smeg.com.au with the subject ‘Returns’ and include your order number, name and the reason for the return.
** Seller will provide the customer with instructions on how to exchange goods
** When returned item is received and inspected, customer receives a confirmation email, notifying about the status of the refund.
** If the refund is approved, then it will be processed and a credit will automatically be applied to customer’s credit card or original payment method shortly after.
** There are no returns for change of mind or customer purchase error (on clearance stock as all sales are final
** We do not accept returns for change of mind, or customer purchase error (including, but not limited to making a wrong selection, incorrect customer measurements, unsuitable colour choice) on clearance stock. If for any reason the product is not working or has issues, we will arrange a service call (assuming the product is still under its standard manufacturer’s warranty). As mentioned above, all our products, even though they are clearance, still do all come with full manufacturer’s warranty.
FAQ on Smeg Order
Frequently Asked Questions FAQ on Smeg Order are given below,
1. Which payment methods do you accept?
** You can select your preferred payment method at checkout.
** We accept secure payments with Visa, Mastercard, Amex, Paypal, Apple Pay and Google Pay
2. Do you deliver to my location?
** Smeg delivers nationwide through our trusted network.
** Please note we don’t deliver to PO Boxes.
** To check whether we deliver to your location, visit any product page and input your delivery postcode.
** Deliveries are made Monday through Friday, with delivery days varying depending on location.
** Our delivery window is 9am – 5pm. A member of our Online Sales team will call following the placement of an order to arrange a suitable time for delivery.
3. Are you able to hold stock for me?
** Unfortunately as many of our appliances are clearance stock in limited numbers, we are unable to hold any stock.
** All orders placed will be shipped to the delivery address as soon as possible and will not be able to be scheduled for a later date.