Organization : Samsonite Singapore Pte Ltd
Facility Name : Track Your Samsonite Order
Country : Singapore
Website : https://www.samsonite.com.sg/trackorder
How To Track Your Samsonite Order?
To Track Your Samsonite Order, Follow the below steps
Step 1: Go to the above link
Step 2: Enter Order Number
Step 3: Enter Order Email
Step 4: Click on Track Order
Related / Similar Track Status : Pandora Track Your Order Singapore
How To Return Your Samsonite Order?
To return a product you must complete this return form and email it to ecommerce.sg [AT] samsonite [DOT] com. We will strive to contact you within 3 – 5 business days with a Return Authorisation and further instructions on how to return your goods.
What Is The Return Policy?
For incorrect or defective items shipped, we have a 7 days return policy upon receipt of sales order by Samsonite, subject to the following terms and conditions.
** Item must be in their original purchase condition, including the original product packaging, proof of purchase, warranty cards, manuals, and all accessories.
** All packaging must be unmarked and not defaced in any manner.
** Any item that you received with tags attached must be returned with those tags intact.
** Items purchased as part of a set or multi-item packs have to be returned as a whole set.
** If the order was received with a gift with purchase, bonus items, bundles, sets, it must be returned together with the returned order.
** All returns will be reviewed first by Samsonite Singapore and we reserve the right to perform remedies.
We will also accept returns for change of mind within 7 days from date of receipt.
Please note, you must cover the cost of return postage if it is due to a change of mind and subject to the following terms and conditions
** Item must be in their original purchase condition, including the original product packaging, proof of purchase, warranty cards, manuals, and all accessories in order to obtain a refund.
** All packaging must be unmarked and not defaced in any manner.
** Any item that you received with tags attached must be returned with those tags intact.
** Items purchased as part of a set or multi-item packs have to be returned as a whole set.
** If the order was received with a gift with purchase, bonus items, bundles, sets, it must be returned together with the returned order.
** All returns will be reviewed first by Samsonite Singapore and we reserve the right to perform remedies.
Shipping & Delivery of Samsonite Order
The Shipping & Delivery of Samsonite Order are given below,
** Samsonite strives to deliver your order within the delivery timing listed.
** Please note that the expected delivery time is at our best approximation and will vary with circumstances such as online security checks, delivery restrictions, payment and stock availability.
** The actual time of deliver will also be subject to the delivery schedule of the 3rd party logistic provider engaged by Samsonite which may be changed from time to time by the 3PL without any prior notice.
Delivery Charges
** Free delivery on all orders in Singapore.
** Conditions may apply to certain areas of Singapore.
** We do not ship to P.O. Boxes.
** Samsonite Singapore reserves the right to adjust the delivery rate without any prior notice, and this shall be reflected upon checkout.
How Long Does Delivery Take?
** Standard delivery (trackable) for Singapore orders only.
** The standard delivery timing taken will be approximately 3 to 5 business days after the order has been placed online.
** Longer processing time may be required during promotions, holidays, and festive season.