Organization : Robinsons Singapore
Facility Name : Track Your Robinsons Order
Country : Singapore
Website : https://www.robinsons.com.sg/pages/track-my-order
How To Track Your Robinsons Order?
To Track Your Robinsons Order, Follow the below steps
Step 1: Go to the above link
Step 2: Enter Tracking Number
Step 3: Click on Track Order
Related / Similar Track Status : Challenger Track Your Order Singapore
Return & Refunds of Robinsons Products
** Robinsons will, unless otherwise stated on our website specifically in respect of a product, accept requests for a return and refund of Returnable Products for any reason
** Requests for a return and refund Defective Products within 30 days from the date of the delivery, subject to the terms set out below.
** For the purposes of these Terms of Service, Returnable Product means any regular-priced product but excludes perishable products such as food, flowers, intimate or sanitary goods, personalised items, special orders, gift vouchers, cosmetics and beauty products, perfume, jewellery, hazardous materials, or flammable liquids or gases, and “Defective Product” means any product that is in fact visually or operationally defective or not conforming to the requirements provided for under applicable consumer protection laws.
** Products that have been laundered or altered in any way cannot be returned.
** Any customer eligible for a return and/or refund will be refunded in the same manner as the original mode of payment, subject to the mechanics applicable to such mode of payment. For payments made using BitPay – all refunds will be issued in the form of store credits.
Other types of products that are non-returnable:
** Apple products, computer software, Mobile Phones that are opened.
** Once installed – Video Game consoles, video games, made-to-order / custom-made items, air-conditioner, TV.
** Once used – All electrical and kitchen appliances, IT, cameras, accessories, mattresses and assembled furniture.
** Items such as laptops, tablets, desktop computers, software, games, DVDs, CDs, recordable media and other equipment which contain a security seal that has been broken or tampered with.
** Consumables such as coffee capsules cannot be returned unless they are unopened and in their original packaging.
** Customised/made-to-order goods, special order items, bed linen, mattresses, beds, divans, assembled furniture cannot be refunded or exchanged.
** Gift Cards
FAQ on Robinsons Order
Frequently Asked Questions FAQ on Robinsons Order are given below,
1. How much is the delivery fee?
** If your order total is $150 SGD & above, delivery will be free.
** If your order total is less than $150 SGD, there is a delivery charge of $4.99 (inclusive of GST)
** You should receive your order within the next 3-5 business days.
** Deliveries are scheduled Mondays to Saturdays from 9AM to 6PM (excluding holidays).
** Robinsons courier is Qxpress.
** Once the item is on the way to you, our delivery agent will send you a text message to inform you of your delivery.
2. How to use Promo code?
You need to put the promo code before you check out. You can only use one (1) code per transaction.
3. How to use Promo code?
You need to put the promo code before you check out. You can only use one (1) code per transaction.