Quickpac Switzerland Track Your Parcel

Organisation : Quickpac
Facility Name: Track Your Parcel
Country : Switzerland
Website : https://quickpac.ch/en/tracking

How to Track Quickpac Parcel?

Track your parcel in our tracking system and find out when your parcel is expected to be delivered. In the parcel tracking you will find all important information about your parcel and are able to enter a deposit order for your parcel. Enter your consignment number in the field above for tracking.

Where can I find the parcel number?
The parcel number is usually provided directly by the sender, for example in a delivery notice that you have received by e-mail. The 18-digit parcel number is also printed below the barcode on the parcel itself.

Can I track my parcel without a parcel number?
Unfortunately, it is not possible to track a parcel without a parcel tracking number. Please contact the sender if you do not have the number.

When can I see my parcel in the shipment tracking?
You will be able to see your parcel in our parcel tracking as soon as the sender has successfully sent us all the data electronically for processing your parcel.

FAQ on Quickpac

Who can receive parcels with Quickpac?
Quickpac delivers parcels to private recipients in selected postcode areas in Switzerland.

Where is my parcel?
Every parcel has an 18-digit parcel number. This parcel number will be provided to you by the sender. You can use the number to track the parcel at any time in our parcel tracking.

Can I contact the deliverer directly by telephone?
It is not possible to contact deliverers directly by telephone. Our customer services also cannot guarantee that they will be able to do so, for organisational reasons. Questions or comments? Please get in touch via the contact form.

Why do I not receive any information when I enter my parcel number?
Is the parcel number correct? If yes, we have not yet received the required information from the sender to be able to process your shipment. Please try again later or contact the sender.

Why am I receiving notifications from Quickpac?
Quickpac sends notifications by email or SMS on the sender’s behalf to keep you informed of the parcel’s status.

I do not wish to receive any further notifications from Quickpac. What should I do?
Senders share your contact details with us so we can send you recipient notifications. Please contact the sender to prevent this information being passed on to us in the future.

What does the coloured label on my parcel mean?
The colour label was applied by Quickpac as part of the sorting process. It contains information about the delivery route, information on the Quickpac hotline and is used to identify the parcel delivery companies.

For which parcels can a deposit order be entered?
Only parcels that do not require personal delivery against signature will be deposited.

Can I place the deposit order as a permanent order for all future packages with Quickpac instead of every single parcel?
No. Unfortunately, this is not yet possible.

Who is liable if the parcel is lost after it has been deposited with a deposit order?
With the deposit order, liability is transferred to the recipient at the time of deposit at the recipient’s address. After delivery of the parcel, all liability claims against Quickpac are excluded.

I was at home at the delivery time, but the doorbell did not ring and the parcel was put into the storage compartment of my mailbox. Why?
Quickpac always delivers parcels that can and are authorized for storage to the storage compartment without ringing. If the sender sends us your e-mail address or mobile number or if you have activated the notification yourself in our parcel tracking system, you will receive a notification with a delivery confirmation after delivery.

About Quickpac

Quickpac is the first parcel delivery service in Europe to deliver 100 % of its parcels in electric cars. Quickpac’s customers include online shops, mail-order companies and e-commerce providers from Switzerland and nearby countries.

Who we are and what sets us apart?
Quickpac is the fastest growing parcel delivery service in Switzerland. Founded in 2019 by Quickmail AG, Quickpac is now perceived as a successful and innovative tech start-up at the focal point of sustainable parcel logistics, e-mobility and cutting-edge IT solutions (e.g. tools for dynamic route planning).

Quickpac was ranked among the most innovative Swiss companies by the business magazine BILANZ, the SME magazine PME of Romandy and by Statista 2022. Quickpac is ranked second in the “Transport and Logistics” sector.

E-Mobility & Innovation :
For Quickpac, effective environment protection measures and the avoidance of CO₂ emissions are not mere buzzwords. Since the launch of Quickpac in 2019, we have been relying on the use of electric cars for parcel delivery across the board. In the metropolitan areas and, unlike many of our competitors, also in rural regions.