pravesha.lk Sri Lanka Railway Buy Commuter Tickets Online

Organisation : Sri Lanka Railway
Facility Name : Buy Commuter Tickets Online
Country : Sri Lanka
Website : https://pravesha.lk/en

How to Buy Commuter Tickets Online?

** Simply add your trip details and make your payment via credit/debit card to receive your e-ticket via SMS or email.
** Use the QR code on your e-ticket to scan and validate your tickets at the station and on the train.
** Simply click on the, following link to purchase a ticket.
** Firstly, you should enter the details of your trip such as the departure and arrival stations, carriage class, travel dates, passenger count and if a return ticket is required.

** Thereafter, you will be able to review the details of your order and enter your mobile phone number or email.
** Afterwards, you can proceed to make the online payment via a credit or debit card.
** Once the payment is successful you will be presented with an order confirmation screen that allows you to download your tickets.
** In addition, you will receive the links to your e-tickets via SMS or email.

What is a Sri Lanka Railway Commuter Ticket?

** The Sri Lanka Railway Commuter Ticket (also known as the “normal ticket”) is issued for a single trip between two stations for a single travel date. The ticket is valid for the entire travel date until the trip is completed.
** The ticket is not bound to a train hence the passenger has the freedom to select the time of travel and combination of trains to reach their destination.

Key Guidelines of Commuter Tickets

Please take note of the following key guidelines when using e-tickets
Key Guidelines :
Each e-ticket and QR code is valid for a single trip for a single passenger. You are allowed a single entry and exit from your starting and ending stations

E-Ticket Liability :
You are liable to present your e-ticket for validation. Hence please ensure your mobile phone is sufficiently charged or that you have a print out of your e-ticket

Train Availability :
Sri Lanka Railways does not guarantee the availability of trains for your trip. Please ensure to check the availability and schedule of trains prior to purchasing your ticket

Refund Requests :
You may request a refund 1 day prior to your travel date if you wish to cancel your trip. You will be approved a maximum refund of 75% of your ticket value

FAQ on Sri Lanka Railway Commuter Tickets

Can I buy a Commuter Ticket in advance?
Yes, you can purchase a commuter ticket up to 7 days in advance when you order online

What is the maximum number of Commuter Tickets I can buy?
You can purchase tickets for a maximum of 5 passengers per order including return tickets.

What are the available classes for Commuter Tickets?
Only 2nd and 3rd class tickets are available for commuter tickets purchased online.

Is the return ticket at a discounted rate?
No, return tickets are priced at the same rate of single journey tickets.

Can I select a different carriage class and station for my return ticket?
No, return tickets issued online will be for the same carriage class and station selected for your single journey. If you wish to purchase a return ticket for a different carriage class or station you may place a separate order.

Can I purchase other types of Sri Lanka Railway tickets and services?
No, currently the website only offers the purchase of commuter tickets

Can I reserve a seat when I buy a commuter ticket?
No, the commuter ticket is not bound to a train as you have the freedom to select the time of travel and combination of trains to reach your destination

What are the available payment methods?
Currently only online payments via Visa and Mastercard credit and debit cards are supported

How will I receive my e-ticket and where can I access it?
Upon completing your order, you will be presented with an order confirmation screen that allows you to download your tickets. In addition, your e-ticket will be sent via SMS or email. You will receive a separate SMS or email for each e-ticket. Each SMS or email will contain a link to view your e-ticket.

Do I receive a single e-ticket and QR code for my outbound and return journey?
No, you will receive separate tickets for your outbound and return journey.