Organisation : OrthRug Australia
Facility Name: Track Your OrthRug Order
Country : Australia
Website : https://orthorug.com.au/pages/track-order
How To Track Your OrthRug Order?
To Track Your OrthRug Order, Follow the below step
Step 1: Go to the above link.
Step 2: Click on Track my OrthoRug
Step 3: Enter Tracking number
Step 4: Click on Track
Related / Similar Track status : UGG Boots Australia Track Your Order
**If you are having trouble with tracking your order, please email our customer service representative contact@orthorug.com.au for support. Please expect a response in 24 hours.
**Once you have placed your order, please allow 2 business days for processing. After that, it will take 3 to 12 business days.
FAQ on OrthRug Order
Frequently Asked Question FAQ on OrthRug Order are given below,
1. How Long Does Ship Take?
All orders are dispatched from our warehouse in Western Australia within two business days. Any orders placed over the weekend will be processed next business day. Typical shipping time is from 3 to 5 days (this doesn’t include the standard 24-48 hours of warehouse processing time).
2. What’s Your Return / Exchange Policy?
Items that are purchased within 30 days can be returned or exchanged. We can only accept returns on things that are still in new condition (must not have any dog fur, dirt, stains, or odours). You will be required to ship the item back to us. We will refund 100% of what you paid for the product. If your item arrives damaged, please contact us at contact [AT] orthorug.com.au and make sure to include a photo of the product. We will cover shipping costs back.
3. Why Our Product?
We make some of the most unique, cutest, high-quality dog beds and accessories that you won’t find anywhere else!
4. Do you accept returns?
We allow returns as long as a return request is communicated within 30 days of receiving the order. Returns must be in the state you received your item. We can only accept returns on items that are in new condition (must not have any dog fur, strains, or odors). You can use another box if you don’t have an original one.
5. How do you ship?
We offer expedited, tracked, and insured shipping straight to your door to any location in Australia.
**Standard Shipping – 3 to 12 days.
**Insured Express Shipping – 1 to 5 days.
6. Is shipping free?
If you order over AUD 100 worth of products, your shipping is free.
7. When will my order ship?
**All orders are dispatched from our warehouse in Western Australia – Perth Area within 2 business days.
**Any orders placed over the weekend will be processed next business day.
**Typical shipping time is from 3 to 12 days (this doesn’t include the normal 24-48 hours of warehouse processing time).
About OrthRug Australia
OrthRug Australia is to provide high-quality beds and accessories for dogs. Many experts assume that lack of sleep may contribute to your dog being in a bad mood. Your friend needs comfortable and quality sleep for active and good health (look at Bella). We take pride in our products, and we deliver the best quality items for your best friends. Our goal is to provide our customers with the very best experience possible, from the moment you place your order to the second your dog bed from OrthoRug.