Organisation : Officeworks
Facility Name : Track Your Officeworks Order
Country : Australia
Website : https://www.officeworks.com.au/information/track-your-order
How To Track Your Officeworks Order?
To Track Your Officeworks Order, Follow the steps given below
Step 1: Go to the above link.
Step 2: Enter Order Number
Step 3: Click on Track.
Related / Similar Order : KFC Australia Track Your Order
Officeworks Order Return
** At Officeworks, we understand that there may come a time where you need to return a purchase.
** We want to make the returns process as simple and easy as possible for you.
** We have a range of ways you can return an item.
How to return your Officeworks purchase
Refunds can only be paid in the same tender as the original purchase or refunded to the account used to pay for the item in the case of a 30-day business account holder.
Where a credit card attached to an original purchase cannot be produced, the refund will be processed to an Officeworks Gift Card.
Where Returns are Accepted
| Payment Method | Return Accepted in Store | Contact the Customer Service Centre |
|---|---|---|
| Credit Card | Yes | Yes |
| Afterpay | Yes | Yes* |
| Zip pay/Zip money | Yes | Yes* |
| Openpay | Yes | Yes* |
| Union Pay | Yes | Yes* |
| flyPAY | No | Yes |
| PayPal | No | Yes |
| Flexiworks | No | Yes* |
Afterpay:
** For purchases made using Afterpay, you may return the purchase in-store or contact our Customer Service Centre by lodging a request via our Returns application form.
** Once your order has been returned to an Officeworks store or picked up by a returns driver and receipted at our Customer Fulfilment Centre, we will send notification to Afterpay of your return.
** Unfortunately, instore Afterpay purchases cannot be returned via our Customer Service Centre.
** Refunds will be processed to Afterpay only and not to credit card, cash or gift card.
** For more information, please contact Afterpay on 1300 100 729 or visit the Afterpay website.
Openpay:
** For purchases made online using Openpay, purchases may be returned in store or by contacting our Customer Service Centre by lodging a request via our Returns application form.
** Once your order has been returned to an Officeworks store or picked up by a returns driver and receipted at our Customer Fulfilment Centre, we will process the refund against your Openpay account.
Union Pay:
Purchases made using Union Pay can only be returned in store and refunded back to your Union Pay credit card.
Change of Mind Returns – 30 Days:
If you have changed your mind about your purchase, Officeworks will be pleased to offer you a refund or exchange provided that:
** You return the item within 30 days of purchase
** You produce a satisfactory proof of purchase (being your original register receipt or online proof of purchase, such as a tax invoice)
** The item is in re-saleable condition, including its original packaging (if any), is unused and as sold.
Faulty Goods Returns:
** If you believe you have purchased a faulty product, you must provide proof of purchase to receive a refund, replacement product or repair.
** Proof of purchase may be your original register receipt, credit card statement or any other form of evidence.
** Officeworks may have the faulty product assessed by a third-party certified repair agent to determine the nature and cause of the fault.
** Officeworks reserves the right to decline an exchange, refund or repair where any product fault is caused by misuse or neglect.
Delivery Offer For Officeworks Order
The Delivery Offer For Officeworks Order are given below,
Zone 1:
Zone 2
** Deliveries to zone 2 incur a delivery fee of $5.95. Delivery will occur between 1-3 business days.
** Large items will be delivered seperately within 1-5 business days and will incur an additional delivery fee of $49.95
Zone 3
** Deliveries to zone 3 incur a delivery fee of $25.95. Delivery will occur between 1-5 business days.
** Large items will be delivered separately within 1-5 business days and will incur an additional delivery fee of $59.95