Organisation : Green Earth Lighting Australia
Facility Name: Track Your Green Earth Lighting Order
Country : Australia
Website : https://www.greenearth.net.au/apps/trackingmore
How To Track Your Green Earth Lighting Order?
To Track Your Green Earth Lighting Order, Follow the steps given below
Step 1: Go to the above link
Step 2: Enter Order number
Step 3: Enter Email ID
Step 4: Click on Track
Related / Similar Track Status : Culture Kings Return Your Order
Refund Policy of Green Earth Lighting Order
The Refund Policy of Green Earth Lighting Order are given below,
**We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.
**To be eligible for a return, your item must be in the same condition that you received and in its original packaging.
**You’ll also need the invoice number or proof of purchase.
**Returns within 30 days of delivery that meet the above conditions and where the goods were incorrectly ordered or no longer required will incur a return freight charge only.
**If you have requested a replacement product both the return freight to us and the freight cost of the replacement product will be born by the customer unless the replacement product meets our minimum order value for free shipping.
**Returns based on our “love it guarantee”.
**Should you wish to return a product that has not met your expectations please contact us within 30 days and we will gladly arrange a pick up for return at our cost.
**No charges will apply under our love it guarantee, however the product/s must be unused and in original packaging.
**For all other returns, including product no longer in original packing/shrink wrap or is outside our 30 day Policy the following conditions will apply.
**Return freight charges and a 25% restocking fee. Returns are at our discretion and will require photos emailed to us for approval.
**To start a return, you can contact us at accounts [AT] greenearth.net.au.
**If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package.
**Items sent back to us without first requesting a return will not be accepted.
FAQ on Green Earth Lighting Order
Frequently Asked Questions FAQ on Green Earth Lighting Order are given below,
1. Do You offer free Shiping?
Yes, we ship all orders over $100 free across Australia. Shipping costs for orders under $100 will be added at checkout. We run discounts and promotions all year, so stay tuned for exclusive deals.
2. How long will it take to get my order?
It depends on where you are. Orders processed here will take 2-5 business days to arrive. Delivery details will be provided in your confirmation email.
3. Do you offer any guarantee?
Yes! It depends on the product type, however, a general warranty is 2 years on majority of products, with some items up to 5 years.
4. Can I return my Product?
We always aim for make sure our customers love our products, but if you do need to return an order, we’re happy to help. Just email us directly and we’ll take you through the process.