Organisation : Eparts Bangladesh.
Facility Name: Track Your Eparts Order
Country : Bangladesh
Website : https://eparts.com.bd/order-tracking/
How To Track Eparts Order?
To Track Your Eparts Order, Follow the steps given below
Step 1: Go to the above link.
Step 2: Enter Order Code
Step 3: Enter Billing Email
Step 4: Click on Track.
Related / Similar Track Status : Baseus Bangladesh Track Your Order
Cancellation & Return For Eparts Order
** All products purchased on Eparts can be returned/replaced within the 3 days of the delivery date.
** To be eligible for a return, your items must be returned in new and unused condition, in the original boxes and with all paperwork (this includes warranties card, invoice etc.), parts and accessories to insure full credit.
** “New and unused” means that there are no scratches, marks, or blemishes on the item and the product must not have been sized or altered in any way.
** If the above requirements do not fulfill, “Returns” will be not acceptable.
** Orders placed beyond 3 days are not eligible for refunds, but can be either replaced or fixed under the terms and conditions of the warranty of that product. In order to claim a refund for the product please email your request along with the order number to support [AT] eparts.com.bd After receiving the product our testing team will verify, approve and process the refund.
Refund method
** After receiving the product, we will inspect it.
** We will communicate the status of your refund after the inspection.
** After approval, we will initiate a refund to your original method of payment
** If the payment method at the time of purchase is credit card / debit card / wallet or net banking the total price of the product will be returned to the same mode of payment.
** We will refund the amount within 7 working days to the original method of payment (except COD) if the items are available in our warehouse.
** If partial product or product with tampered packaging is returned, then the refund will not be processed. All accessories and items that you received along with the product should be returned together
Cancellation Policy:
** For Cancellations Eparts support to be contacted by various methods mentioned under the contact us link.
** Please quote Order ID in all communications. It is advised that the query is sent from the registered email id.
** Cancellation requests can be raised at any time before the shipping of the order.
** Your order will be cancelled instantly and refund will be processed within 3 to 4 working days in your original payment method.
Following deductions will be made under Refund Process:
Cancellation charges: 5% (+/-) of order value.
Online Transaction Charges: 1.75% of total payment made.
** In case of cancellation, after shipment of order, courier charges will be borne by the customer only.
FAQ on Eparts Order
Frequently Asked Questions FAQ on Eparts Order are given below,
1. When do I receive my order?
When placing the order, a day of shipment is indicated. After the order has been placed, the same delivery time will also be stated on the order confirmation. It is therefore never possible that during the order, the shipping day on the website, is different than on the order confirmation.
2. When will I receive the invoice for my order?
When you have paid for the order, you will not automatically receive an invoice for your order. If you wish to receive an invoice, this can be done in two ways.The first way is through your account at our store. When you log in to your account you can see your orders and download the invoice.