Domino’s Pizza Philippines Track Your Order : dominospizza.ph

Organization : Domino’s Pizza
Facility Name : Track Your Order
Country : Philippines
Website : https://www.dominospizza.ph/

How to Track Domino’s Pizza Order?

The delivery experts at Domino’s have specifically engineered Domino’s Tracker® to keep you up to date on the status of your order from the moment it’s prepared to the second it leaves our store for delivery. To Track Your Order follow the below steps,
Steps :
Step-1 : Go to the link https://www.dominospizza.ph/pages/tracker/#!/track/order/
Step-2 : Enter your phone number & Ext.
Step-3 : Check the “Terms & Condition and Privacy Policy” Box
Step-4 : Click on “Track Your Order” Button.

Related / Similar Facility : AllHome Philippines Track Your Order

Domino’s Pizza Cancellation & Delivery Policy

Change of Order :
** Customer cannot change his/her order 18 minutes from confirmation with the customer service representative.
** Change of order refers only to adding items to the order. No deduction or removal of items will be allowed. If customer wishes to add additional items in his/her order the customer will have to pay the additional amount through cash payment upon delivery.
** By changing the order, this, this means that the order will no longer arrive within the guaranteed delivery time.
** If the customer would like to add to his/her order after 18 minutes or if the order has left the store, then customer will have to place a new order and meet the minimum delivery fee of Php 300.00 plus our delivery charge of Php 40.00

Cancellation of Order :
Domino’s Pizza reserves the right to reject cancellation of orders beyond the required lead-time, as such:
** If the customer cancels an order 18 minutes before the scheduled delivery/pick-up date, the customer will be charged a cancellation fee of 10% of the total purchase price or of the actual cost (damage) incurred, whichever is higher; or
** If the customer cancels an order within or 18 minutes of the scheduled delivery/pick-up date, no refund will be made.
** Customer is only given 3 minutes to cancel their order from the time the customer service representative puts down the phone. The order can no longer be cancelled after 3 minutes.
Note: Customers will be charged back by the bank once cancellation is made.

Ordering Methods :
If you choose delivery:
Delivery Now: call to the chosen store immediately to cancel your order
Delivery at the designated time: call to the chosen store to cancel your order 30 minutes before the time your order is delivered
If you choose carry-out:
Carry-out Now: call to the chosen store immediately to cancel your order
Carry-out at the designated time: call to the chosen store to cancel your order 15 minutes before the time your order is picked up

Delivery Policy :
** Customers must order a minimum of Php 300.00 worth of Domino’s Pizza products/packages and will be charged an additional Php 40.00 for delivery.
** Domino’s Pizza has the right to accept or reject orders if the delivery area is not within the Retail Trading Area of our stores.

** All orders will be accepted daily from 10:00 A.M. until 1-hour before store closing. Our lead-time in preparing your order is 30 minutes. 30 minutes will start on the following premises:
i. When the customer service representative confirms your order over the phone.
ii. Once we receive a confirmation of your payment.

** If the recipient is not available once delivery has been made, we will leave the products/packages with any member of the family/close relative or neighbor residing in your area provided he/she could present an authorization letter with a copy of valid ID and email confirmation or transaction number.

** If the customer is not available and no other person is available to receive the product on his/her behalf, no refund will be given because he failed to cancel within prescribed time.
** If our delivery is late is does not mean that the product is free. We can only provide you a free pizza coupon only.
** If there are items missing in the order or order is incomplete, no refund will be given. We will return to you to complete our orders.

FAQ on Domino’s Pizza

How to order Domino’s Pizza?
Ordering on our platform is very easy. You can order directly or create a profile, then select between delivery or carry out, choose your store, pick your favorite pizza, sides and dessert, pay and enjoy your meal!

How much is your delivery fee?
We have a delivery fee of Php 40.00!

Do you deliver to my address?
In order to find out if we deliver to you, type your address into delivery or contact our call center at 8-997-3030 for further information. If your address cannot be located, we will suggest you to the nearest store.

Getting a hot pizza to your door is our uncompromising quality commitment, that is why we have carefully selected delivery zones. We are also working to open a Domino’s Pizza close to you.

What is your pizza menu? What else do you sell on top of pizza?
We offer a large variety of hot & fresh pizzas with different toppings, as well as delicious chicken, sides & dessert. Click on “Menu” to find out more. We also serve refreshing and cold drinks too.

Do you have any promos?
We always have great promos to offer you, check our” Promotions” section and follow us on social media to be first notified for any good deals.

Do you accept payment via bank transfer?
At Domino’s Pizza Philippines, we accept payment from customers via Cash, Debit, Credit and E-wallet (Paymaya).

How safe is it to use my card to pay on your platform?
It is absolutely safe. We are working with the best and most secure payment platform partners. If you have any issues with paying with your card, please send an email to customercare[AT]dominospizza.ph.

I am not satisfied with my pizza purchase, what can I do?
At Domino’s Pizza, we are always Hungry to Be Better and love to hear from you. Write us an email: customercare[AT]dominospizza.ph with your feedback and we will make it right for you.

What is the Pizza Tracker and how does it work?
The Pizza Tracker lets you know where your pizza is right now! Enter your phone number to see the status of your order.

Why should I create a Pizza Profile?
Are you hungry and don’t want to waste time? With your Pizza Profile on dominospizza.ph you can order pizza within seconds, access your last 5 orders and you don’t need to re-type your address ever again.

Can I save my delivery addresses and my recent orders?
Yes, you can! Take a moment and create a Pizza Profile on dominospizza.ph On your personal profile you have the ability to manage delivery addresses and recent orders and re-order within few seconds!

Is my login data from the old website still valid?
Yes, your old login data is still valid, however order history and favorite orders will be reset.

Does Domino’s Pizza protect my personal data?
Yes, absolutely! At Domino’s Pizza, we treat your information confidentially and in accordance with all data protection guidelines. Learn more about this dominospizza.ph/#/content/privacy/ .

Do I share the same Domino’s pizza profile across the app and web?
Yes, the same login using your email and password applies to both.

How do I stay signed in on the Domino’s app?
As long as you sign in, you would stay signed into the app until you sign out.

How many addresses can I store in my Pizza profile?
You can store a maximum of up to 5 addresses.

It takes longer on my delivery; can I change to take-out from the order?
Please contact our hotline number at 8997-3030 and our agents will assist you.

I paid and my transaction went through but my order was not received, what do I do?
First and foremost, we are so sorry for any inconveniences caused. Please contact us at 8997-3030 or drop us an email at customercare[AT]dominospizza.ph and our call center will investigate and assist you on your case.

Yes, your old login data is still valid, however order history and favorite orders will be reset.

Does Domino’s Pizza protect my personal data?
Yes, absolutely! At Domino’s Pizza, we treat your information confidentially and in accordance with all data protection guidelines. Learn more about this dominospizza.ph/#/content/privacy/ .

Do I share the same Domino’s pizza profile across the app and web?
Yes, the same login using your email and password applies to both.

How do I stay signed in on the Domino’s app?
As long as you sign in, you would stay signed into the app until you sign out.

How many addresses can I store in my Pizza profile?
You can store a maximum of up to 5 addresses.

It takes longer on my delivery; can I change to take-out from the order?
Please contact our hotline number at 8997-3030 and our agents will assist you.

I paid and my transaction went through but my order was not received, what do I do?
First and foremost, we are so sorry for any inconveniences caused. Please contact us at 8997-3030 or drop us an email at customercare[AT]dominospizza.ph and our call center will investigate and assist you on your case.