Diamu Track Your Order Bangladesh

Organisation : Diamu
Facility Name: Track Your Diamu Order
Country : Bangladesh
Website : https://diamu.com.bd/track-order/

How To Track Diamu Order?

To Track Your Diamu Order, Follow the Procedure given below
Step 1: Go to the above link.
Step 2: Enter Order ID
Step 3: Enter Billing email
Step 4: Click on Track.

Related / Similar Track Status : Computer Village Track Your Order Bangladesh

Return Diamu Order

If you want to return your product, you have 3 business days after item delivery, to submit a complaint / request for return. If your product meets all the conditions, return process will be initiated by calling our customer care service.

Steps To Return:
** Check, if the product delivered fills up all return conditions.
** Call our Customer Care Service
** Contact Now
** for placing return request.
** Fill up the Return form given with the invoice.
** Please ship it back to our address in the original outer box that it came in, or something sturdy that won’t get crushed in transit.
** Your returned product will go through quality check to ensure return conditions.
** You will get the return if validated by diamu.com.bd return department.

Conditions For Return:
The product must include the original tags (hand tag, brand tag or other tags that come with the product), user manual, warranty cards, certificates of authenticity and accessories. Please Make sure the product is unused, unworn, unwashed, not altered and without any flaws. Fashion products can be tried on to see if they fit and will still be considered unworn. Return the product in its original and undamaged manufacturer packaging / box. Please check the following return conditions for a physical product.

Clothing / Fashion:
Return for clothing or fashion items is possible if
** Product delivered is not same as shown/advertised in product description
** Product delivered is torn, used or having a faulty condition (e.g. sewing, mismatched sizing)
** The product’s color is not one which you ordered or a wrong color was delivered.
N.B. We do not issue refund for clothing / fashion items. Only exchange is possible if conditions are met. “Change of mind” / “no longer needed” will not be considered for a return.

Electronics & Accessories:
Return for electronics and accessories is possible if
** Product delivered is damaged (physically destroyed or broken)
** Product delivered is defective (faulty or malfunctioning) condition
** Product delivered is incorrect (not as advertised)
** Product delivered is incomplete (missing parts/accessories)
N.B. Replacement/Exchange is possible depending on availability of stock. Otherwise you will get refund if conditions are met. “Change of mind” / “no longer needed” will not be considered for a return.

Music:
Return for music items is possible if
** Product delivered is physically destroyed or broken
** Product delivered is defective (faulty) condition
** Product delivered is incorrect (not as advertised)
** Product delivered is incomplete (missing parts)
N.B. Replacement/Exchange is possible depending on availability of stock. Otherwise you will get refund if conditions are met. “Change of mind” / “no longer needed” will not be considered for a return.

Home Appliances and Others:
Return for home appliance and other products ordered from this website is possible if
** Product delivered is damaged (physically destroyed or broken)
** Product delivered is defective (faulty or malfunctioning) condition
** Product delivered is incorrect (not as advertised)
** Product delivered is incomplete (missing parts)

N.B. Replacement/Exchange is possible depending on availability of stock. Otherwise you will get refund if conditions are met. “Change of mind” / “no longer needed” will not be considered for a return.

Note:
** We do not issue return/replacement on sale items
** We reserve the right to refuse a return/refund if these conditions are not met
** We will pay for shipping costs in case of a replacement

Payment Method

Terms for Refund:
** For the case of product running out of stock, Refund process will initiate between 48 hours after cancellation of your order for that product.
** Outbound shipping fees paid, and payment gateway charges are non-refundable.

Exchange Request:
** Once your returned item is received, we will process a new order for your exchange and ship it at no cost to you.
** If the new item is a higher price, we will contact you for additional payment; if the new item is a lower price, we will refund the difference to your original form of payment.
** If you have any questions about or need assistance with your return, please contact us.

FAQ on Diamu Order

Frequently Asked Questions FAQ on Diamu Order are given below,
1. How do I know that My Order is Placed/Confirmed?
** After placing the order successfully you’ll receive a confirmation email from diamu.com.bd with your order invoice attached.
** You will get a confirmation call from our Delivery Team between 24 Hours after order placement, about the schedule of your parcel delivery time.
** Send us an E-mail if you have more query.

2. What is the Delivery time?
Delivery Time: 1 to 7 Business Days after the confirmation of your Order.
For Pre-Order: 15 to 30 Business Days
Up to 50% of the product price may be charged for the pre-order booking. Contact Us for more details.