Organisation : Decathlon
Facility Name : Return Your Decathlon Order
Country : Bangladesh
Website : decathlon [dot] com [dot] bd
How To Return Your Decathlon Order?
To Track Your Decathlon Order, Follow the Procedure given below
1. By Post
1. Click on this link to download the Return form.
2. Fill up the form accordingly.
3. Print the Return form.
Related / Similar Track Status : Skyland Computer BD Track Your Order Bangladesh
You need to follow all steps and print your returns form. Enclose it with product(s) and package up securely. If you cannot print the return form, please include a note stating your order number, name, contact details, item code, size, qty, reason for return. Without these details we won’t be able to take the action on your return.
Return Form : https://www.decathlon.com.bd/return_form_dec.docx
Please send your parcel to the following address:
Decathlon Sports Bangladesh Ltd.
Plot – 16,17, Road – 12,
Sector – 6, Uttara,
Dhaka – 1230.
2. By Store
To return your online order in store, please bring your product, mention at the CHECKOUT point in the store about your online return and your mobile number or email ID. Our team will do the rest.
You can find contact details and opening times of your store below:
Contact our team : 01313084550
Decathlon Sports Bangladesh
Mika Cornerstone
House – 16, 17, Road – 12,
Sector – 6, Uttara,
Dhaka – 1230.
Opening hours : 11.00 AM to 8.00 PM (Everyday)
FAQ on Decathlon Order
Frequently Asked Question FAQ on Decathlon Order are given below,
1. Why Do We Charge For Delivery?
With due respect to some other E-Commerce Platforms, we see shipping as an additional service and hence do not bundle the cost of the same with the price of our products to offer ‘FREE’ or cheap shipping rates. We are charged by our transporters (eCourier) to ship your orders to you and we try to charge you as close as possible to the amount we are being charged. We do not make any money on the shipping charges.
2. How Long Will It Take To Deliver Our Products?
Deliveries for the addresses inside Dhaka will take up to 48 hours.
And for the addresses outside Dhaka will take up to 3 to 7 days depending on destination
3. Do I Need To Pay The Return Postage Cost?
** The return postage cost for any unwanted product, for a refund, will be at your expense.
** If your ordered product is faulty or if you received the wrong item, we will pay for the cost of return.
** However, you will be asked to provide pictures showing the damage.
** Contact our team at 01313084550 (from 11.00 AM to 8.00 PM every day) to organize the return of faulty goods.
4. Do I Have An Option To Replace A Product?
For Online purchase, you can return a product following the return process and you can place a new order.