Organisation : Auski Australia
Facility Name : Track Your Auski Order
Country : Australia
Website : https://www.auski.com.au/pages/track-your-order
How To Track Your Auski Order?
To Track Your Auski Order the procedure are given below,
**When your goods get dispatched, we will send you a shipment notification email with the tracking number.
Related / Similar Track status : Supercheap Auto Track Your Order
**Please note, you may receive more than one parcel for an order, as products may need to dispatch from different stores, in this case you will receive more than one shipment notification email.
**If there are any issues with your shipment, you can contact the courier company directly, provide the consignment number of your parcel so they can look it up for you / help you with your shipment.
**Our web team is always here to help. Let us know if you need further assistance.
Auski Order Cancellations
If notified before goods have been dispatched, Auski can accept order cancellations. If items have been shipped, we reserve the right to refuse order cancellation or charge a cancellation fee should we be able to request the return of the package from our delivery service provider(s).
How to start a postal return?
Step 1: Go to our Return Portal Page and Search for your order by entering the order number and email used at checkout.
Step 2:Select return item(s), reason, and resolution.
Step 3:Print off the approved return email to include with your turn items.
Step 4:Go to your local post office, or another courier, to ship the package to our return address below.
Alto Sports
c/o Auski
3/23 Cook Road,
Mitcham
VIC 3132
FAQ on Auski Order
Frequently Asked Questions FAQ on Auski Order are given below,
1. What forms of payment do you accept?
We accept credit cards from Visa, MasterCard and American Express, as well as Paypal, Zip, and Direct Bank Deposit. We DO NOT accept Diners Club, JCB, or wire transfers, but we may do in the future.
2. Will you refund the shipping charges on my parcel?
**For any online sale returns, if the reason for the return is not a result of an Auski error, the original shipping and return shipping costs are not covered by Auski.
**Returns can be sent via Australia Post or an alternative courier. There is no Reply-Paid option available.
**If you have experienced a shipment error, please send us an email, and we’ll resolve it as soon as possible.
3. What is your return policy?
**All Online purchased items to be returned for refund or exchange must be shipped back to Auski within 30 days of the original purchase.
**All returned items must be presented in their original packaging or box, unworn, unused, re-sellable condition with product tags attached.
**If you are returning an item that is boxed (e.g. snowboard boots) the original product box must not be marked, sticky taped, or used as the shipping box.
**Please rewrap the box in the original wrapping it arrived in before posting back to us. Please note that products sealed for hygiene reasons (e.g. swimwear, underwear, watches, and jewellery) can only be returned if the seal is intact, unless product deemed faulty.